Our bespoke solutions model

Elis by your side

Here at Elis, we imagine, develop and provide bespoke solutions for textile, hygiene and well-being products, tailored to your needs.

Our bespoke solutions model

Thanks to our bespoke solutions, we allow you to focus on your core business, while keeping an eye on your budget.

Laundering of your items

Here at Elis, high-quality cleaning and disinfection is a top priority. That is why quality checks are made at every stage of the cleaning process at specialised facilities.
Personalised service

Your requirements and needs are specific to your business. We can draft a bespoke contract, provide a dedicated team and give you access to a MyElis online customer account.
Regular pickup and delivery that meet your specific needs

Timings, storage, quantities, vehicle type, packaging, etc. We tailor our services to your pace and your preferences.
Your needs assessed by our experts

To ensure our service and products are tailored to the requirements of your business, we assess your needs in advance so we can offer you bespoke solutions.
Purchase and storage of your items by Elis

Because you do not have the time to manage your teams’ clothing and linen, we take charge of their purchase and storage. This leaves you free to focus on your business, while managing your budget thanks to a monthly package.

Un modèle plus durable

Fondé sur l’économie circulaire, notre modèle de location-entretien permet à nos clients de bénéficier de nos services plutôt que d’avoir à acquérir les produits. Cette démarche favorise l’allongement de la durée de vie des produits pour en maximiser l’usage, encourageant naturellement leur réutilisation.

Découvrez nos engagements responsables

Our services

The Elis customer experience

Here at Elis, our job is to enhance your success thanks to a sustainable, responsible process.

Our aim is to improve the experience of our customers by reasserting our three main commitments:

Proximity and attentiveness

Thanks to the extensive coverage of our geographic network, we can support you every day, ensuring short processing times and remaining attentive to your needs.
Simple and effective

Entrusting the laundry and maintenance of workwear, linen or hygiene appliances to a multi-service partner is a simple, easy way to promote optimal efficiency.
Reliable in all circumstances

Throughout your customer experience, we provide outstanding quality of service, compliance with all the standards in effect, flexibility in terms of seasonality and guaranteed cost control.

Your Elis contacts

Our committed teams are right by your side, helping to meet all your needs on a daily basis.

Service Agent
Your main contact person on every visit:
- delivers clean linen, consumables and picks up dirty linen;
- makes a note of your requests;
- ensures you are satisfied.
Customer Service Assistant
Your designated phone contact at the Elis Centre is responsible for:
- managing your files;
- explaining your invoices;
- ensuring that requests you made to our service agent on their visit are carried out.
Sales Representative

With your help, the sales representative creates the best conditions in which to identify and carry out your requests or needs.
Customer Service Representative
This Customer Service Representative ensures that the service is performed to your satisfaction:
- coordinating the actions of the service agent and the customer service assistant;
- notifying you of any changes to Elis services and any new services that may be offered.